Shipping & returns information
At LSIS Capital, your satisfaction is our priority. We understand that quick and reliable shipping, along with a fair return policy, are crucial for a great online shopping experience. We've designed our policies to be straightforward and customer-friendly, ensuring you receive your fresh products for men and women promptly and have peace of mind with every purchase.
Frequently asked questions
We've gathered the most common questions about shipping and returns at LSIS Capital to make your experience as smooth as possible. If you don't find what you're looking for here, please don't hesitate to contact our dedicated customer service team.
How quickly can i expect to receive my order and what are the shipping costs?
For orders within Dubai, United Arab Emirates, you can expect your fresh products to arrive within 3 to 5 business days. A standard shipping fee of 19.99 AED applies to most orders. Keep an eye out for special promotions where we may offer free shipping!
What is your return and exchange policy?
If you're not completely satisfied with your purchase from LSIS Capital, we're here to help. To initiate a return, please contact our customer service team. They will advise you on the return shipping process and guide you through the next steps.
What should i do if my order arrives damaged or incorrect?
In the unlikely event that your order arrives damaged, incorrect, or simply doesn't meet your expectations, please don't worry. Just send it back to us, and we will promptly fix the problem for you, ensuring your complete satisfaction.
Are there any specific conditions for returns?
Due to the nature of our fresh products for men and women, specific conditions may apply to returns. We recommend reaching out to our customer service at [[email]] or [[phonenumber]] for detailed information regarding the return eligibility of your specific item.
Do you offer international shipping?
Currently, LSIS Capital focuses on providing efficient shipping services within Dubai, United Arab Emirates. For international shipping inquiries or special requests, please contact us directly at [[email]] to explore potential options.
How do i initiate a return or exchange?
To initiate a return or exchange, please contact our customer support team via email at [[email]] or by phone at [[phonenumber]]. They will provide you with all the necessary instructions and assist you throughout the process.
What is the timeframe for returns?
We advise customers to initiate returns within [[number]] days of receiving their order for the smoothest process. Please refer to your order confirmation or contact customer service for specific details regarding your purchase.
Will i get a full refund or store credit?
Refunds are typically processed back to the original payment method used for the purchase. In some situations, store credit may be offered. Our customer service team will clarify your options when you initiate a return.
Shop with confidence at LSIS Capital
We are committed to providing you with the best shopping experience for fresh products for men and women. Explore our collection, knowing that your satisfaction is guaranteed from purchase to delivery and beyond. Join our growing community of happy customers today.